Country HR Assistant

Journey on!

Ready to take your next step in HR within a fast-paced, global environment?

Want to be part of the world’s leading travel retail group?

Who we are

Hellenic Duty Free Shops, part of the global Avolta Group, operating in airports, ports and border crossings across Greece, is looking for a passionate and detail-driven Country Human Resources Assistant. Join our People team and support HR operations nationwide. This is your chance to be part of a dynamic, multicultural company where you can truly grow and make an impact.

Join a vibrant organization of more than 2,500 team members in Greece, where collaboration, development, and passion drive everything we do.

About the role

• Provide daily support to the HR department in managing core HR functions and duties
• Maintain accurate and up-to-date employee records, both in digital (HRMS, SAP SuccessFactors) and physical formats
• Handle the full lifecycle of employment processes including onboarding, contract modifications, and offboarding
• Manage and process employee shift schedule updates, new hires, terminations, leave requests, employment contracts, digital ID cards time-keeping, and staff listings in the Ergani system Process daily the employees’ injuries in Hellenic Labour Inspectorate. Also, process the data for the occupational doctor technical safety advisor
• Ensure compliance with labor regulations by maintaining proper documentation for any audits or inquiries initiated by the Hellenic Labour Inspectorate
• Monitor and support the management of employee leaves and absences; liaised with EFKA for relevant procedures or clarifications Process employees’ requests and provide relevant information
• Collaborate closely with Store and Department Managers to support staffing and personnel matters
• Address employee inquiries, processed HR-related requests, and provide accurate information in a timely and professional manner
• Assist with payroll processing, offering support to the payroll department in handling discrepancies or special cases
• Communicate with public services when necessary
• Ensure strict confidentiality and secure handling of all personal and sensitive employee data in accordance with GDPR and internal policies

What we are looking for

• Bachelor’s or Master's degree in Business Administration, Human Resources, or related field]\\
• 1–3 years of experience in an HR-related role - you're confident in the essentials and looking to expand your impact.
• Familiarity with Scan-HRMS? That’s a strong plus – if you’ve got it, we want to hear about it!
• Excellent command of Greek & English (written and spoken)
• Excellent knowledge of MS Office, Word, Outlook
• Excellent communication and interpersonal skills - you know how to listen, support, and connect with people
• Organizational and multi-tasking skill - you can keep multiple plates spinning without breaking a sweat
• Customer service mindset and empathy – you care about people and it shows
• A positive, can-do attitude and team spirit – you're someone people want to work with

What we offer

• Competitive salary package – your talent deserves to be rewarded
• Exclusive employee perks & corporate benefits – because we care about your experience inside and outside the workplace (Group medical plan, Group pension scheme, Ticket Restaurant, Nursery allowance, Summer camp for employee’s kids, Company’s products discount, Christmas gift allowance, wellness activities and many more coming ..)
• Company bus service – we make your daily commute easier and smoother
• Ongoing learning & development opportunities – we invest in your growth, every step of the way
• Dynamic, international working culture – be part of a diverse team that thrives on collaboration and energy
• Career progression within the global leader in travel retail – your journey with us can truly take you places

Your HR journey starts here!

If you're passionate about people and excited to grow in a high-impact HR role — apply now and join the Avolta family!