FSSC Accounts Receivable Associate (Spanish Speaker)

Role Profile; Responsible for supporting the local and global collection processes from customers, ensuring a rapid and smooth cash collection and reporting. Accountable for communicating any disputes with the income calculation team.

Key Accountabilities; Responsibilities include but are not limited to the following:

• Monitor outstanding balances of allocated customers and ensure timely collection.
• Maintain regular follow-ups with customers to ensure prompt payments.
• Clear customer account line items and investigate issues to identify root causes.
• Collaborate closely with internal teams to proactively prevent and resolve payment disputes.
• Work with IT applications and internal systems to track outstanding receivables.
• Provide accurate and timely reporting of collection performance, including aged debt analysis and cash received.
• Liaise with relevant stakeholders to address collection-related issues.
• Support audit and compliance requirements with necessary documentation and reporting.
• Contribute to the continuous improvement of the collection process and related tools.
• Ensure that all collection activities are aligned with contractual agreements and internal policies.

Experience and Specific Requirements: 

• Spanish Speaker 
• Bachelor's degree in Accounting, Finance or Business
• Minimum 2 years’ experience in Account Receivables.
• Previous ERP Experience (eg: SAP)
• Intermediate to advanced Excel
• Structured and organized.
• Good communication skills
• Analytical problem-solver personality
• Results-Oriented
• Service-Oriented
• Integrity
• Flexibility 

Key relationships: 

• Global & Division Category Management
• Global, Division & Country Commercial
• Managers Global and Division IT Global
• Global Head of AR
• Global AR Manager
• AR Team Leaders
• AR Process Controller
• Finance & Controlling Teams