Global Head of Organization & Transformation

At Avolta (SIX: AVOL), our people are at the driving force behind our success. With a team of over 76,000 individuals representing more than 150 nationalities, we are a truly global company driven by passion, innovation, and excellence.

Born from the combination of Dufry and Autogrill, Avolta is redefining the travel experience through the dedication and expertise of our diverse workforce. Across 73 countries and 1,000 locations, our teams bring energy, creativity, and commitment to delivering world-class travel retail and food & beverage experiences.

We operate across multiple channels - including airports, motorways, cruise ships, ports, railways, and more - offering endless opportunities for collaboration and growth. Our people are empowered to make an impact, supported by a culture that values teamwork, development, and innovation.

Sustainability and social responsibility are embedded in our strategy, ensuring we grow in a way that benefits both our employees and the communities we serve.

Are you looking for a dynamic, international career where your contributions truly matter? Join Avolta and be part of a team that’s shaping the future of travel - together.

PURPOSE OF THE ROLE

The Organizational Transformation Specialist reports to the Vice President of Organizational Design, PEX Controlling, and Policies, and is responsible for coordinating transformational initiatives across the Group—from design to full delivery—ensuring effective change management to embed new ways of working within the organization and guaranteeing the delivery of committed value.

The position is based in Madrid.

RESPONSIBILITIES

 Organization Model

• Define and propose an efficient and agile organizational design that enhances decision‑making and optimizes team dynamics and ways of working.
• Determine the appropriate sizing of each function/department, including the number of resources and associated costs by layer, aligned with defined processes and procedures.

 Continuous Improvement

• Act as the owner of key processes, ensuring alignment with stakeholders and capturing the organization’s ways of working.
• Conduct evaluations across the company, considering local variations and specific business needs.
• Monitor market practices to identify and anticipate trends related to organizational effectiveness and ways of working.
• Lead initiatives aimed at automating, optimizing, and simplifying processes.
• Assess and recommend training needs related to processes, including target audiences and required content.

 Transformation

• Participate in and coordinate transformational initiatives across the Group, ensuring the achievement of the expected economic value.
• Define synergy plans (KPIs, employee mapping, different types of synergies, etc.) to meet established objectives.
• Coordinate external resources and regional and global teams to execute the defined plans, including weekly KPI monitoring, risk assessments, support to stakeholders, and deviation management.
• Provide weekly reporting to GEC Members on the status of the plan, including KPIs, risks, and recommended actions to address deviations.

WHAT WE ARE LOOKING FOR 

• Experience coordinating organizational transformation initiatives in complex, multinational environments.
• Strong ability to design, assess, and optimize organizational models, processes, and ways of working.
• Analytical mindset with the ability to interpret KPIs, assess risks, and ensure initiatives deliver planned value.
• Excellent stakeholder management skills, with the ability to collaborate effectively with global, regional, and cross‑functional teams.
• Expertise in continuous improvement, process optimization, and change management.
• Strong communication and reporting skills, enabling effective alignment and facilitation across transformation programs.

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We look forward to connecting with you soon!