Global Internal Audit Analytics, Digital & Investigations Head

At Avolta (SIX: AVOL), our people are at the driving force behind our success. With a team of over 76,000 individuals representing more than 150 nationalities, we are a truly global company driven by passion, innovation, and excellence.

Born from the combination of Dufry and Autogrill, Avolta is redefining the travel experience through the dedication and expertise of our diverse workforce. Across 73 countries and 1,000 locations, our teams bring energy, creativity, and commitment to delivering world-class travel retail and food & beverage experiences.

We operate across multiple channels - including airports, motorways, cruise ships, ports, railways, and more - offering endless opportunities for collaboration and growth. Our people are empowered to make an impact, supported by a culture that values teamwork, development, and innovation.

Sustainability and social responsibility are embedded in our strategy, ensuring we grow in a way that benefits both our employees and the communities we serve.

Are you looking for a dynamic, international career where your contributions truly matter? Join Avolta and be part of a team that’s shaping the future of travel - together.

PURPOSE OF THE ROLE

The role leads Avolta’s Global Internal Audit Analytics, Digital and Investigations function, enhancing risk detection and loss prevention through advanced analytics and automation. It collaborates closely with global and regional loss prevention teams to drive a consistent asset‑protection strategy. The position oversees high‑risk investigations and ensures alignment between Audit, Compliance and Loss Prevention processes. It advises senior stakeholders on analytical detection and risk‑mitigation matters while preparing reports for senior management and the Board. The role manages a global, culturally diverse team with a strong focus on capability development.

RESPONSIBILITIES

• Leads Avolta’s Global Internal Audit Analytics, Digital, and Investigations practice and team, reporting directly to the Global Internal Audit Director, who in turn reports to Avolta’s CEO and Audit Committee
• Oversees Audit Analytics to enable global loss prevention, detection, and mitigation, as well as the application of analytics and automation in internal audit work, including machine learning, process mining, and artificial intelligence
• Plays a key role in collaborating with regional, country, and local operations and management units
• Deploys business intelligence tools, big data management, automation, and artificial intelligence to effectively analyze processes and data, with a strong focus on identifying deviations and suspicious patterns related to loss prevention and process optimizations
• Drives Global Internal Audit’s and global loss prevention as well as business process analytics automation efforts, including the integration of AI
• Collaborates closely with IT and Data teams to achieve continuous improvements in efficiency and effectiveness for loss prevention, process analysis, and audit work
• Advises internal auditors, Avolta’s management teams, regional business partners, and stakeholders across global functions on analytical detection across all processes
• Prepares reports for senior management and the Board of Directors
• Manages a culturally diverse global team with a strong focus on team development

WHAT WE ARE LOOKING FOR 

• Bachelor’s or Master’s degree in Business, Economics, IT, or a related field
• Strong technical skills for effective data management and analysis, including data mining, business intelligence techniques, automation, and AI
• Proven track record in applying data analysis, business intelligence, automation, and AI to achieve business objectives
• Understanding of and experience in retail and/or F&B business environments
• Proficiency in Excel and programming knowledge
• Demonstrates self-initiative and leadership in problem-solving
• Able to work under pressure, with strong prioritization skills
• Excellent attention to detail, observation, and analytical abilities
• Adopts a hands-on approach
• Strong report writing skills, capable of concisely reporting investigation findings
• Highly organized and structured
• Communicates with clarity, respect, and politeness
• Practices discretion and embraces diversity culture
• Experienced in team leadership and development
• Desirable: experience in fraud detection and investigation

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We look forward to connecting with you soon!