Global Internal Audit Analytics, Digital & Investigations Head

At Avolta (SIX: AVOL), our people are at the driving force behind our success. With a team of over 76,000 individuals representing more than 150 nationalities, we are a truly global company driven by passion, innovation, and excellence.

Born from the combination of Dufry and Autogrill, Avolta is redefining the travel experience through the dedication and expertise of our diverse workforce. Across 73 countries and 1,000 locations, our teams bring energy, creativity, and commitment to delivering world-class travel retail and food & beverage experiences.

We operate across multiple channels - including airports, motorways, cruise ships, ports, railways, and more - offering endless opportunities for collaboration and growth. Our people are empowered to make an impact, supported by a culture that values teamwork, development, and innovation.

Sustainability and social responsibility are embedded in our strategy, ensuring we grow in a way that benefits both our employees and the communities we serve.

Are you looking for a dynamic, international career where your contributions truly matter? Join Avolta and be part of a team that’s shaping the future of travel - together.

PURPOSE OF THE ROLE

The role leads Avolta’s Global Internal Audit Analytics, Digital and Investigations function, enhancing risk detection and loss prevention through advanced analytics and automation. It collaborates closely with global and regional loss prevention teams to drive a consistent asset‑protection strategy. The position oversees high‑risk investigations and ensures alignment between Audit, Compliance and Loss Prevention processes. It advises senior stakeholders on analytical detection and risk‑mitigation matters while preparing reports for senior management and the Board. The role manages a global, culturally diverse team with a strong focus on capability development.

RESPONSIBILITIES

• Leads Avolta’s Global Internal Audit Analytics, Digital and Investigations practice and team, reporting directly to the Global Internal Audit Director, who in turn reports to Avolta’s CEO and the Audit Committee
• Responsible for Audit Analytics, enabling global loss‑prevention detection and mitigation, as well as the application of analytics and automation in internal audit work
• Collaborates with regional, country and local loss‑prevention management units
• Proactively works with business partners to maximize profit through the management of asset‑protection and loss‑prevention initiatives
• Works with key business partners to develop and lead the company’s Loss Prevention Strategy to minimize loss
•  Promotes a strong loss‑prevention culture within the organization by securing internal and external operational support
• Conducts or manages high‑risk, business‑sensitive investigations related to loss prevention to minimize business impact
• Develops a strategic approach for deploying resources (e.g., equipment, personnel) through effective investment appraisal and best‑practice assessment to minimize business risk and loss
• Creates and manages the interface between Compliance Audit, Cash Compliance and Loss Prevention processes and teams, ensuring resources are targeted effectively to reduce risk
• Deploys business intelligence tools, big‑data management, automation and artificial intelligence to analyze processes and identify deviations and suspicious patterns related to loss prevention and process optimization
• Drives Global Internal Audit’s and global loss‑prevention automation initiatives (including AI)
• Strongly collaborates with IT and Data teams to deliver continuous improvements in efficiency and effectiveness in loss prevention and audit activities
• Advises internal auditors, loss‑prevention management teams, regional partners and stakeholders across global functions on analytical detection methods and loss‑prevention approaches
• Prepares reports on loss‑prevention status for senior management and the Board of Directors
• Manages a culturally diverse global team with a strong focus on talent and capability development

WHAT WE ARE LOOKING FOR 

• Bachelor’s or Master’s degree in Business, Economics, IT or similar; fraud detection and investigation, data mining working knowledge, ability to create queries, experience in multicultural environments
• Strong technical skills to effectively manage & analyze data (Data mining and business intelligence techniques, automation, AI)
• Proven track record in data analysis, business intelligence, automation, AI applications to achieve business objectives
• Understanding of and experience in Retail and/or F&B business
• Knowledge of police, legal and fraud procedures and their methodology in some countries, fraud investigations
• Excel proficiency and programming knowledge
• Self-initiative and leadership in solving problems
• Able to work under pressure and ability to prioritize
• Excellent attention to detail and acute observation and analytical skills.
• Hands-on approach
• Strong report writing skills, to report investigation findings concisely.
• Organized and structured
• Can communicate with clarity, respect and politeness.
• Discretion and Diversity Culture
• Team leadership and development

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We look forward to connecting with you soon!