Junior Digital Project Manager - F&B Platforms

Junior Digital Project Manager – F&B Platforms (EMEA)

Role Summary

The Junior Digital Project Manager supports the implementation and coordination of digital platforms across Food & Beverage operations in EMEA.

This role is focused project coordination ensuring digital initiatives are delivered effectively and adopted successfully across locations. You will work closely with internal teams and external partners to support rollouts, maintain platforms, and help drive consistent execution.

This is an ideal opportunity for someone looking to have exposure to international markets and innovative customer-facing solutions.

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Key Responsibilities

Project Coordination & Execution

· Lead rollout and implementation of digital platforms (e.g. kiosks, QR ordering, self-checkout, digital signage) as project manager

· Project planning, timeline tracking, stakeholder management, content reviewing and coordination of deliverables

· Work with IT, Operations, and Concept teams to support smooth implementations

· Support testing (UAT), feedback collection, and issue tracking

· Monitor progress and escalate risks or delays

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Platform Support & Operations

· Support the day-to-day management of digital platforms across locations

· Assist with content updates and local adaptations together with market teams

· Help ensure platforms are functioning correctly and aligned with brand standards

· Track issues and coordinate resolution with relevant teams

· Maintain documentation of processes and platform setups

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Training & Onboarding Support

· Support the creation of training materials and user guides

· Assist in onboarding and training of local operations teams

· Act as a support contact during and after rollouts

· Help drive adoption and correct usage of digital tools

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Performance Tracking & Reporting

· Assist in tracking key KPIs (usage, adoption, revenue impact)

· Collect and organise data across markets

· Support reporting and dashboard updates

· Identify improvement opportunities based on insights

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Stakeholder & Vendor Coordination

· Coordinate with internal teams and external vendors on project tasks

· Support communication, follow-ups, and issue management

· Help ensure alignment and clarity across stakeholders

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Qualifications & Experience

Education: Degree in Hospitality, Business, Marketing, or a related field

Experience:

· 2–4 years of experience in F&B operations, digital project support, marketing project management or coordination roles

· Exposure to digital tools (POS, kiosks, ordering systems) is a plus

· Experience in multi-site or operational environments is advantageous

Skills & Competencies

· Strong organisational and coordination skills

· Proactive, hands-on, and detail-oriented mindset

· Innovative mindset

· Willing to make thing better, optimize and strive for the best

· Good communication and stakeholder management skills

· Ability to manage multiple tasks and priorities

· Analytical mindset with interest in performance tracking

· Comfortable working in cross-functional, international environments

· Proficient in Microsoft Office and collaboration tools

· Strong interest in digital innovation and customer experience

· Fluent in English; additional languages are a plus

Join Avolta

At Avolta, our people are at the driving force behind our success. With a team of over 76,000 individuals representing more than 150 nationalities, we are a truly global company driven by passion, innovation, and excellence.

Born from the combination of Dufry and Autogrill, Avolta is redefining the travel experience through the dedication and expertise of our diverse workforce. Across 73 countries and 1,000 locations, our teams bring energy, creativity, and commitment to delivering world-class travel retail and food & beverage experiences.We operate across multiple channels - including airports, motorways, cruise ships, ports, railways, and more - offering endless opportunities for collaboration and growth. Our people are empowered to make an impact, supported by a culture that values teamwork, development, and innovation. Sustainability and social responsibility are embedded in our strategy, ensuring we grow in a way that benefits both our employees and the communities weserve.

Are you looking for a dynamic, international career where your contributions truly matter? Join Avolta and be part of a team that’s shaping the future of travel - together.