Subregional Commercial Retail Director NCE

One journey, endless opportunities! 

Are you ready to be part of our Travel Experience Revolution?

Who we are:

Avolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realize their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports, and railway stations amongst others. Want to learn more about us? Visit avoltaworld.com

About the role:

Lead the definition and implementation of the Division operations commercial strategy. It is accountable for the Division’s top performance, coordinating with the General Managers and being part of the Regional Commercial community. Collaborates in the definition and implements global solutions to support our retail operational model.

Organizational Structure:

This role will be reporting directly to the EMEA Senior Vice President of Commercial Retail and dotted line to the CEO of Northern, Central & Eastern Europe. This role will act as the regional commercial retail Director for the following countries: Armenia, Bulgaria, Finland, France, Kazakhstan, Russia, Serbia, Sweden, Switzerland, and Ukraine. The position provides indirect leadership—not direct line management—but ensures alignment on commercial retail strategies across the region.

Key Accountabilities:

Commercial Strategy and Plan:

• Lead the definition of the commercial plan of each operation with the coordination with the Countries to complete and execute it.
• Empowered to ensure implementation of the commercial model in operations.
• Support to create the commercial strategy for a new tender or layout change.
• Follow-up sales & margin.
• KPIs supporting (spend per Pax, penetration, Pax profile).

Commercial Model and Best Practices:

• Lead the implementation of global and Division projects and solutions defined by the Commercial and other communities that support operations.
• Lead and drive commercial execution in the Division, supporting Countries and other communities in the key retailing decisions and projects (such as assortment, layout, promotions, pricing, customer service, business development, IT solutions, or ad-hoc projects).
• Responsible for leading the local products strategy.  
• Proactive to implement Commercial Best practices in the Region.

Commercial Performance:

• Manage Commercial Plan Performance.
• Coordinates commercial activities in the Division, working closely with General Managers and the Global Procurement Platform to achieve commercial objectives.
• Support the Division Chief Executive Officers and the General Managers throughout the budgeting process, in line with the commercial plan.
• Follow up the commercial performance of the Division based on agreed KPI’s, and work closely with General Manager and the Global Procurement Platform to identify issues and provide solutions. 
• Ensure that Division Category managers follow up implementation and performance of promos and novelties. 

Community:

• It is part of the Commercial community, keeping a close link with the operation at store level, implementing standard policies and procedures, and driving organic growth.

Business Development:

• Partner with the Division Business Development Director in the commercial side of the business plan elaboration for new openings or concession tendering within the Division.

Key Stakeholders:

• Regional Commercial Director/Manager
• Division Community
• Local companies.  

Person Profile:

Experience and Specific Requirements.

• Very strong travel retail operational or commercial expertise.

• Exceptional strategic thinker and change strategist.
• Creates a shared aspiration and builds the Avolta team.
• Acts as a trusted mentor in both formal and informal setup.
• Identifying and recruiting top talent aligned with organizational needs and culture.
• An effective team leader who fosters a supportive environment and motivates team members to achieve high performance.
• Comprehensive knowledge across diverse retail multi-categories.
• Strong business developer.

Grow with Avolta:

Avolta aims to make it priority to hire people of all backgrounds, genders, race, age, income, education, ethnically background, religion, political orientation, disability, sexual orientation or personality – we also make it our priority that our associates feel that they belong to our organization. Therefore, we promote an inclusive environment in which everyone feels accepted, respected and valued as an individual and in which opportunities and resources are equally accessible.

This is a great opportunity for a Commercial Retail Director who is ready for the next step in their career, If you are looking for a dynamic role where people are put at the heart of what we do, then we look forward to hearing from you!